IMPORTANT COVID-19 LOCKDOWN INFORMATION

04-01-2020

From 14th April 2020- Contact Information

Emails and telephone calls will be monitored by the management who will aim to respond within 2 working days (email).

Minimal staffing levels will be maintained at the factory. Contact via telephone may be delayed significantly, so if possible, please use the email address. Be sure to include your contact details, which department you require along with any other relevant information that will help us answer your query.

 For General Enquiries email post@atacama-audio.co.uk

Shipping times.

Lockdown Update – 20th August 2020

Thank you for visiting the Atacama/Apollo website.

We are experiencing very high demand for our award winning product ranges, so although our UK factory is in full production, we are having to implement distancing protocols for our manufacturing colleagues which is effecting efficiency so increasing order completion times.  Expect approx. 10-15 working days from us receiving your order to having it ready to ship on most products (especially if they contain Bamboo or Oak in their construction). Special order products or colour combos that are unusual may be delayed further.

Your patience is much appreciated and thank you once again for your interest in Atacama and Apollo hifi furniture and speaker stands.

The Atacama Sales Team

 

Factory Opening Times (Trade)

 

We will need to be informed of all trade and export shipment collections so that a time slot can be arranged.